Privacy Policy

Last Updated: November 2025

1. Overview

Neutral Partners (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with our marketing campaigns. We comply with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

2. Information We Collect

We collect information in three main ways:

a. Information You Provide Directly
- Contact details such as name, company, email address, and phone number when you complete forms, download resources, or request a consultation.
- Job title and company information provided during event registrations or account setup.
- Payment or billing details if you engage in paid services.

b. Information Collected Automatically
- Device data (IP address, browser type, operating system, and referring URLs).
- Website analytics, behavior tracking, and cookies to understand visitor interactions and improve performance.
- Marketing and advertising data from platforms like Google Ads, LinkedIn, and HubSpot, including conversion data and lead form submissions.

c. Information from Third Parties
- Lead enrichment and company identification tools such as RB2B or Apollo.io, which help identify anonymous website visitors and match business contact information for outreach.
- Publicly available or licensed business databases.

3. How We Use Your Information

We use your data for legitimate business purposes, including:
- Responding to inquiries and delivering requested services or materials.
- Personalizing website content and marketing communications.
- Managing email campaigns and lead nurturing through HubSpot.
- Analyzing marketing and sales performance with Databox and related tools.
- Detecting, preventing, and addressing technical issues or misuse.
- Complying with legal and regulatory obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and measure marketing effectiveness. You can adjust your browser settings to refuse cookies or delete them. Disabling cookies may impact certain website functionalities.

Types of cookies used:
- Essential cookies: Enable core functionality (forms, authentication).
- Analytics cookies: Track engagement, traffic, and user flow (Google Analytics, HubSpot).
- Advertising cookies: Support remarketing campaigns and LinkedIn Ads targeting.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only with:
- Service providers: Trusted partners who process data on our behalf (e.g., Market Vantage, HubSpot, RB2B, Databox).
- Advertising platforms: For targeted ad delivery and performance measurement.
- Legal authorities: When required by law or to protect rights and safety.

All third-party processors are contractually obligated to protect your information and use it only for agreed purposes.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You may request deletion of your data at any time (see Section 9).

7. Data Security

We maintain administrative, technical, and physical safeguards to protect your information. Access is limited to authorized personnel only. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

8. International Data Transfers

If you access our website from outside the United States, your data may be transferred to and processed in the U.S., where privacy protections may differ. We ensure appropriate safeguards for international transfers where required.

9. Your Rights

Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing communications.
- Request a copy of your data in a portable format.

To exercise these rights, contact contact@neutralpartners.com.

10. Marketing Communications

By submitting your information on our website, you consent to receive relevant marketing communications. You can unsubscribe at any time by clicking “unsubscribe” in any email or contacting us directly.

11. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent version. Material changes will be communicated via our website or direct notice where appropriate.

13. Contact Us

For questions, concerns, or data requests, contact:
Neutral Partners
Email: contact@neutralpartners.com
Website: www.neutralpartners.com